We want you to be fully satisfied with your purchase of the Power Grill Brush. If for any reason you are not happy with the product, we offer a 30-day return window from the date of purchase. 

Condition of the Product:
To be eligible for a return, the Power Grill Brush must be unused and in its original packaging. Please ensure the item is in the same condition as when you received it. 

Return Shipping:
Customers are responsible for covering the return shipping costs.

Return Process:

To return your product, please mail it to: 
Power Grill Brush
9524 W Camelback Rd. STE C130 PMB390
Glendale, Arizona 85305 

Please include the following details with your return: 
‍
Order Number
Full Name
Email Address

Inspection and Refund:
Once you have returned the product, we will inspect it to ensure it meets the return policy criteria. We will then send you an email to notify you that we have received your returned item.

Refund:
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. 

Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at powergrillbrush@gmail.com, and we will guide you through the exchange process.

Checking Refund Status:
If you haven't received a refund yet, please take the following steps:

First, check your bank account again to verify if the refund has been processed.
Next, contact your credit card company, as there may be some processing time before the refund is officially posted.
If needed, contact your bank, as they may also have a processing time before the refund is visible in your account.

Refund Not Received?
If you have followed the above steps and still have not received your refund, please contact us at powergrillbrush@gmail.com, and our customer support team will be happy to assist you. 

We appreciate your trust in Power Grill Brush and aim to provide a smooth and satisfactory shopping experience for all our customers. If you have any further questions or need assistance, don't hesitate to reach out to us at powergrillbrush@gmail.com. 

Thank you for choosing Power Grill Brush!